Which term describes personnel who facilitate the delivery of health care by maintaining the care setting?

• A. Support Services
• B. Diagnostic Services
• C. Biotechnology Research and Development
• D. Abuse

Answer: (A)

Staff who keep the care setting clean, safe, and well supplied are described as Support Services. These personnel handle the non-clinical work that makes patient care possible—things like cleaning and sterilizing rooms, housekeeping, food service, laundry, maintenance, equipment upkeep, and patient transport. By maintaining the environment and operations, they free clinicians to focus on direct patient care and ensure a safe, comfortable place for healing.

Diagnostic Services involve tests and imaging to diagnose conditions, not maintaining the care setting. Biotechnology Research and Development relates to creating new treatments and technologies, not day-to-day facility maintenance. Abuse is not a category of health care personnel or duties.